Solutions – Voice

TDArx understands the critical role the phone system plays in the smooth operation, growth and success of every business. We also understand the phone business has changed drastically. It is not simply about selecting a product, you need to choose a partner that understands three key factors:

TDArx has partnered with ESI Systems and Interactive Intelligence to provide flexible business phone options to our clients. Want to learn more about your options? Learn more about our ESI and Interactive Intelligence PureCloud® lines of products and services.

Buying a phone system can be challenging. One critical decision that must be made is to determine which is better for your business. We offer multiple voice platforms to ensure you are investing in a system that is right for your business now and in the future.

Premise Based Solution. The phone system equipment is kept on-site in your server closet.

Cloud Solution. Phones connect through your Internet connection to a provider that maintains the equipment at an off-site cloud data center.

Hybrid Solution. Integrate analog, digital and VoIP telephony in varying proportions while also exploiting the existing infrastructure.

ESI Premise Based Solution. Offers the flexibility of both digital and IP functionality.


Interactive Intelligence PureCloud®. Collaborate, Communicate, Engage. PureCloud offers a custom experience for each of your business users based on their job function. No more one size fits all phone system. The PureCloud Platform provides the foundation for the future of communication. Whether you want to spur teamwork on Collaborate or connect to your customers with Engage.

PureCloud Collaborate. Provides your team with real-time collaboration tools that are easy to use and easy to deploy. Features include: Group Chat, Online Meeting with Video Conferencing, and Document Sharing and Editing.

PureCloud Communication. Communicate builds on the cloud-based user features in PureCloud Collaborate, and integrates unified-communications telephony services into one user interface. Start using PureCloud Communicate with your existing telephony infrastructure and get total remote survivability or leave your local PSTN behind and go totally cloud-based with the addition of PureCloud Voice.

PureCloud Engage. A cloud call center software from the ground up so you get a complete customer engagement solution to serve your needs both today and tomorrow.

Features Include:

Contact Sales today to schedule a product demo. »