What is ProActive IT Support? Total managed care.
- The old "break/fix" model doesn't work for today's businesses. You need an IT partner that will constantly monitor and maintain your network and technology.
- Real-time user level support. Your employees rely on technology to perform their job. When the technology doesn't work – work performance suffers. We offer 24/7 help desk via phone, email or chat. Your employees will receive an answer by an experienced team member.
- Critical Response Time Guaranteed! We respond to critical issues within 30 minutes or less.
- Lower IT costs with increased quality and reliability.
- Total Managed Care – our 24/7 NOC and Help Desk is available to assist with user or device issues. These services are powered by NOCDOC®.
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